Here is where you can find my shop policies!
Do not purchase in hand items with preorder items! This is due to the lack of space I have to store things for varying times. Orders that include in hand and preorders will be canceled.
Refund Policy
All sales are FINAL!
This applies to refunds/returns/cancellations for any changes of mind/items shipped awaiting delivery. If for any reason the product is defective please contact me as soon as you receive your order and we can find a solution.
Pin Trading/Resale
- Pins must be in-hand to trade. Do not trade a pin you have not received yet.
- Reselling for more than the price of the pin plus shipping is not allowed under any circumstances.
- Auctioning my pins is strictly forbidden.
- You must own the pin for 30 days before trading/selling.
Violation of these rules will result in you being banned from future drops and purchases on my shop.
Pin Grading
Every shop grades their pins differently. It is important to keep in mind that each pin is handmade and therefore some variation is expected. All pins are graded in a well lit room but I may miss something even if I try my best not to.
I am somewhat new to pin making but I try and follow this scale:
A Grade
Best of the bunch. These pins' surface looks good at an arm's length. They may have a few flaws, but in general those are very minor and small. Typically these flaws are only seen by holding them at an angle or looking closely.
Flaws may include:
- Small air bubbles
- Slight enamel underfill
- Small imperfections on the metal plating
- Small unpolished sections
- Light scuffs or scratches
- Small nicks in the enamel or metal
- Imperfections on the sides of the pin
- Small offset in screen printing
- Minor screen print smudges
B Grade
These pins may have a few noticeable flaws when looking at the surface from an arm's length. This includes slightly more significant versions of what is listed above.
C Grade
These pins have very noticeable flaws when looking at the surface from an arm's length. This includes moderate to high versions of what is listed above.
Standard Grade
Used for preorders when I cannot guarantee a specific grade. This also applies to pins that have the same flaw across the entire batch. They are the best of the bunch in those cases. They may have a few other minor flaws but nothing as significant as a C grade.
Seconds Grade
Used for preorders when I cannot guarantee a specific grade. These have more flaws than the "standard" grade but I will not send out heavily flawed pins.
Non-Graded/Ungraded
This only applies to pay for production pins. I cannot guarantee any specific grade but I will try to go in order of purchases if there are varying levels of flaws.
Shipping
The processing time for an in-hand/in stock orders may be up to 14 business days before shipment. MANY items are preorders, and can take over 4 months to be produced and shipped to me, from there it will take up to 14 business days for me to process, pack, and ship preorders.
I am not responsible for lost untracked mail.
I will no longer be combining orders UNLESS it is upon request because you are an international customer.
For the most security please choose a tracked option to ensure full coverage.
Replacements will only be offered if there is stock of the item and after the mail claim has been fully investigated and cleared.
Shipping times will vary. International packages will take longer to arrive.
Contact info: [email protected]